FAQs
Shipping
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Currently my products are only available to ship within the United States via USPS.
I am not able to offer international shipping at this time.
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I aim to mail your items within 1-3 business days after we receive your order. Once shipped you will receive an email with a tracking number supplied by USPS.
Orders usually arrive between 3-10 business days, depending on the shipping rate you selected during the checkout process.
Please note shipping times many vary due to your post office, inclement weather, and/or holidays.
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Free Shipping without tracking is available to anyone whose orders consist ONLY of postcards and stickers!
If you have a combo of paper goods and ceramics, free shipping will not show up at checkout.
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Yes! Sometimes Squarespace overcharges your shipping fee, especially if combining multiple items. I always refund overages and you can expect the refund to be issued to your bank account/debit card/etc. within 1-3 business days.
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If your order has taken some damage in transit, contact me within 48 hours. Please provide your order number and photos of both your item and package.
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I’m so sorry that happened! Unfortunately I can not be held responsible for replacing items once they are in the hands of the mail system. You will need to file a claim with USPS directly.
Orders
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Sadly, no. Due to the nature of these fragile goods I do not offer returns, exchanges, or refunds. All sales are considered final.
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If you need to cancel your order, please email me as soon as possible so we can try and accommodate your request. Once your item has a shipping label, it has left our hands and can no longer be cancelled.
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Not at this time. But I hope to in the future!
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I do not offer custom orders.
Occasionally I offer pre-order items where you can select your choice of color.
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No worries! Email me directly and I can help you out.
Email: happytomorrowceramics@gmail.com
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@happytomorrow.studio
